Noali does not replace psychologists, psychiatrists, sober companions, case managers, interventionists or support groups: Noali is the link between teams, appointments, groups and families.
The joint crisis plan

Your crisis plan, written calmly, with your people

A relapse or a crisis does not warn you, but you can prepare for it. The joint crisis plan is a page you write when things are fine, with your circle and your team, for the day they are not. It says what helps you, what does not, who to call, and what you allow. Here is how Noali builds it with you.

The nine parts of the plan

Nine questions, one page, written before the storm

The joint crisis plan (PCC, plan de crise conjoint) comes from psychiatry in the canton of Vaud, Switzerland, where it is a recovery tool: a plan written by the person together with the people who will be there on the day, rather than a form filled in alone. Noali has adapted it to addiction recovery. It starts with what good looks like, so everyone can recognise the moment things tip, and it ends with what you allow and what you want said, so nobody has to guess for you.

In Noali, each line of the plan is shared separately: your support team can see the whole plan if you decide so; your circle only sees the lines you open to them; lines marked “more private” stay with you by default. You can cut any sharing at any time.

1. What good looks like: my baseline

What your everyday looks like when you are well: sleep, rhythm, cravings, relationships. It is the reference point for you and for others.

2. What can shake me

Situations, dates, people, places: the triggers. Yours, not the textbook ones.

3. My early warning signs

What you feel, and what people around you notice before you do: withdrawing, irritability, the “just one”.

4. What helps me

In order of preference, gentlest first: walking, writing, a specific exercise, calling someone, getting somewhere safe.

5. What does not help

Just as important as the rest: it prevents well-meaning mistakes. Lectures, surveillance, hidden bottles.

6. Who to call, and in what order

Someone you trust, a relative, a team member, a professional, emergency services: name, role, phone, and when.

7. What I allow my circle to do

If you can no longer decide for yourself in the moment: call your doctor, alert your clinic, hold your keys. Written calmly, it changes everything.

8. Current treatment and allergies

Useful to responders and your care team. Stays private, never shared without your consent.

9. What I want said

To your children, your employer, the people around you: your communication wishes, so nobody improvises.

Who it is shared with

Your support team (clinic, sober companion, coach) and your circle (Noali Family & Friends), each line by line, according to what you tick. A plan nobody has received is useless: Noali reminds you.

What Noali does not do
  • A crisis plan does not replace care: if you are in danger, call your country’s emergency services now.
  • Noali does not contact anyone on your behalf and shares no line without your decision. What you allow your circle to do, you write yourself.

Relapse: what to do the same day

A relapse is not the end of recovery, it is information. On the day: get safe, open your plan, do what helps (part 4), call the first person in part 6. The next day: write down what happened before (that is often where a trigger or a sign you had not listed is hiding), add it to the plan, and pick the programme up where you left it.

In Noali, the companion knows your plan: if you tell it things are bad, it offers the plan without you having to look for it, and the Emergency button shows it from every screen.

For families and professionals

A joint plan is built together: the person writes it, but family and team help them see their signs and choose what helps. In Noali, your clinic or sober companion can open the full plan with your consent to write it with you during the stay; you take it with you at discharge, up to date, in your pocket. The family member receives their part: what to do, what not to do, and what they are allowed to do on the day.

Frequently asked questions

How is it different from a classic safety plan?

The Stanley and Brown safety plan is filled in alone, in six parts, focused on suicidal crisis. The joint crisis plan is written with the people around you, starts from what good looks like, adds what does not help, what you allow and what you want said, and is shared line by line. It works for addiction and for mental health alike.

Can I do this plan without using Noali?

Yes. The nine parts above fit on a sheet of paper. Noali adds line-by-line sharing, the current version for everyone, the reminder from the companion and the Emergency button.

How often should I update it?

After every difficult moment, and at least once a season. Your triggers and signs change as life changes; those who received the plan always see the latest version.

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Page reviewed by Reb Brochet, certified recovery coach. Updated on 2 November 2026.
Sources: CHUV, Département de psychiatrie, canton de Vaud (plan de crise conjoint) · NHS · Santé publique France