Noali is a support and wellbeing programme. It is not a medical device, not treatment, not an emergency line. This page says clearly where Noali stops, who to call when things are bad, and what happens to your data.
If you are in danger, if you are thinking of harming yourself, or if someone near you is in danger, do not use Noali: call.
112: free, 24/7, in every European Union country, and also in the United Kingdom, Switzerland, Norway, Iceland and Liechtenstein. Elsewhere, call the local emergency number. Detailed numbers by country are below.
The Emergency button is reachable from every screen and in every plan, including the free one. It shows your country’s numbers and your crisis plan.
Austria: 112 (Emergencies) · 144 (Ambulance) · 133 (Police) · 0800 133 133 (Deaf / hard of hearing, text) · 142 (Someone to talk to) · 01 406 43 43 (Poisoning) · 1450 (Health hotline)
Belgium: 112 (Emergencies) · 101 (Police) · 107 (Someone to talk to) · 106 (Someone to talk to) · 1813 (Suicidal thoughts) · 02 227 52 52 (Infor-Drogues) · 0800 32 123 (Suicide Prevention Centre)
Canada: 911 (Emergencies) · 988 (Suicide crisis helpline) · 1-855-377-6677 (Families for Addiction Recovery)
France: 15 (SAMU) · 112 (Emergencies) · 3114 (Suicide prevention) · 114 (Deaf / hard of hearing, text) · 0 800 23 13 13 (Drogues Info Service)
Germany: 112 (Emergencies) · 110 (Police) · 0800 111 0 111 (Someone to talk to) · 116 117 (On-call doctor) · 01806 31 30 31 (Addiction & Drugs Hotline) · 0228 71002424 (SeeleFon (BApK))
Ireland: 112 / 999 (Emergencies) · 116 123 (Samaritans) · 1800 459 459 (Drugs & alcohol) · 1800 247 247 (Pieta Helpline)
Italy: 112 (Emergencies) · 118 (Medical emergencies) · 02 2327 2327 (Someone to talk to, crisis) · 06 77208977 (Someone to talk to) · 800 632 000 (Alcohol helpline) · 800 94 07 89 (National addiction freephone (ISS))
Luxembourg: 112 (Emergencies) · 113 (Police) · 45 45 45 (Someone to talk to, crisis)
Morocco: 15 (Ambulance / fire (Protection civile)) · 19 (Police) · 177 (Royal Gendarmerie) · 112 (Emergencies (mobile))
Netherlands: 112 (Emergencies) · 113 (Suicidal thoughts) · 0900 1995 (Alcohol info line (Trimbos))
Portugal: 112 (Emergencies) · 1411 (Suicide prevention) · 1414 (Line 1414 (ICAD))
Spain: 112 (Emergencies) · 024 (Suicidal thoughts) · 900 16 15 15 (Fad Juventud, guidance line)
Switzerland: 112 (Emergencies (112)) · 144 (Ambulance) · 117 (Police) · 145 (Poisoning) · 143 (Someone to talk to) · 0848 805 005 (SOS alcool, Blue Cross)
United Kingdom: 999 (Emergencies) · 112 (Emergencies (112)) · 111 (NHS 111) · 116 123 (Samaritans) · 0300 123 6600 (FRANK) · 0808 801 0525 (Rethink Mental Illness)
United States: 911 (Emergencies) · 988 (Suicide & crisis) · 1-800-662-4357 (SAMHSA National Helpline)
The exercises come from validated, documented approaches: cognitive behavioural therapy (CBT), dialectical behaviour therapy (DBT), acceptance and commitment therapy (ACT), interpersonal and social rhythm therapy (IPSRT), and the CRAFT method for families. They are presented as wellbeing practices, not as treatment. Content is reviewed by a certified recovery coach, and Noali works with clinics and professionals who use the tool with their patients.
Noali is designed to work with your care team, never instead of it: the crisis plan, reports and sharing exist to strengthen that link.
Your data is hosted in the European Union and processed under the GDPR. The data controller is Reb BROCHET NOALI, a French sole proprietorship (SIREN 380 941 807). You can export all your data and delete your account in one click, in every plan.
What you write in your journal, your crisis plan, the memory of your conversations with Noali and your documents is end-to-end encrypted, right on your device: even the Noali team cannot read it. So that Noali can answer you, what you say passes, for the time of the answer, through an AI service under contract, which does not use it for training.
A family member or professional only sees what you chose to open, and you can close that sharing at any time. Noali does not sell data and shows no advertising. Usage statistics help improve the programme; you can opt out in your profile.
Details are in the privacy policy. Any question: reb.brochet@noali.com.
No. Noali is a support and wellbeing programme, with no therapeutic claim. It does not fall under the European medical device regulation.
No, nobody at Noali reads your conversations. They are processed by an AI model under contract, and are not used to train it.
No. Noali is for adults. For a minor, contact a young people’s drug and alcohol service, the family doctor or the numbers above.
Create your account, answer a few questions, and Noali builds your first four weeks with you.
Read the privacy policy